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Our competitors may receive complaints from their customers with regards to pricing and quality of tiles but here at Tiles Porcelain Ltd complaints are an extremely rare occurrence. This is because we provide our customers with an outstanding all round service at an incredibly low price.
Firstly we ensure that all of our tiles are of the very highest quality. Our engineered tiles, such as quartz, porcelain and ceramic are sourced direct from reputable manufacturers. We work closely with these manufacturers, which enables us to establish exactly what goes into the engineering process. We even have our own range of Crystalstone quartz tiles which has built up an enviable reputation for quality. These tiles are then placed through stringent in-house tests to ensure they reach our extremely high standards. The same process is used for our natural stone tiles, like; sandstone, travertine, marble, limestone and granite. These tiles are sourced direct from quarries throughout the world and imported to our UK based warehouse. This policy of dealing directly with the manufacturers and quarries themselves means we can sell our tiles at rock bottom prices.
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Customers can browse through our wide selection of high quality tiles online or even visit our showroom. For a sample or to purchase tiles, customers can ring our friendly sales staff, who will provide all the help and advice they require. We then offer shipping to anywhere in the UK and also locations throughout the world. If our service or tiles are not to our customer’s satisfaction they can contact the Tiles Porcelain customer service department with any complaints they may have. At Tiles Porcelain we take complaints extremely seriously and always strive to help our customers with any queries they may have. Fortunately the vast majority of our customers are absolutely delighted with the quality of our tiles and the standard of service we provide.
